Privacy Policy

1. Introduction

This Privacy Policy explains how Nahla Al-Bustan Agro Allied Ltd (we, us, our) collects, uses, discloses and safeguards information when you visit nahlaalbustan.com or contact us for trade enquiries. By using this website you agree to the practices described here.

2. Information we collect

We collect only what we need to respond to trade enquiries and operate this website.

• Contact details you provide, such as your name, company, phone or WhatsApp number and country, when you submit an enquiry or message us.
• The content of your enquiry, such as the product, quantity and destination port.
• Technical data collected automatically, such as browser type, device, and pages viewed, through cookies and similar technologies.

3. How we use your information

We use the information to respond to your enquiry, prepare quotations, fulfil orders, keep records required for trade and export, improve our website, and comply with legal obligations. We do not sell your personal information.

4. Enquiries by WhatsApp

When you use a WhatsApp button or the enquiry form, your message opens in WhatsApp and is sent to our business number. Your use of WhatsApp is also governed by the privacy policy of WhatsApp and its parent company. We receive the information you choose to send us.

5. Cookies

We use a small number of cookies and local browser storage to remember your cookie choice and to understand site usage. See our Cookie Policy for details and how to control them.

6. Sharing with third parties

We may share information with service providers who help us operate, such as hosting, logistics, inspection agencies and banks, only as needed to serve you, and with authorities where required by law. We require such parties to protect your information.

7. Data retention

We keep enquiry and transaction records for as long as needed to serve you and to meet legal, tax and trade record keeping obligations, after which we delete or anonymise them.

8. International transfers

As an exporter we operate internationally. Information may be processed in Nigeria and in the countries of buyers and service providers. We take steps to protect it in line with this policy.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to certain uses. Contact us to make a request and we will respond within a reasonable time.

10. Security

We use reasonable technical and organisational measures to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Children

This website and our business are intended for commercial buyers and are not directed to children. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. The updated version will be posted here with a new date.

13. Contact us

Nahla Al-Bustan Agro Allied Ltd, No. 42 Zoo Road, Kano State, Nigeria. WhatsApp +234 802 222 4020. Email info@nahlaalbustan.com.